Excellence in Funds Administration

The MOIRA Financial Intermediary (F.I.) service assists people with a disability to manage their Individual Support Package (ISP) by paying for supports on their behalf. 

The core goal is for the person with a disability to control their funds for the support they need to help them achieve their goals and live the way they want with a minimum of hassle or fuss.

MOIRA F.I. can assist by:

• Receiving the person’s funding directly from the Department of Human Services (DHS)
• Setting up an individual ‘account’ for each person and sending them an F.I. kit
• Making payments to service providers and suppliers on the person’s behalf
• Keeping track of the type and amount of expenditure for each person
• Providing up-to-date information to the person about their expenditure and funds availability via secure internet or mail

Put simply, we hold money on behalf of a person with a disability and pay for approved services when the person authorises us to do so.